Patient Access Representative


 

Welcome to Centura Health:
At Centura Health, we’re on a mission to heal individuals and uplift communities. We have locations throughout Colorado, Utah, and western Kansas, giving you opportunity to grow your career and impact the communities you serve. We deliver the same high standard of care to our employees as we do to our patients. With 25 hospitals, home care and hospice care, medical clinics, flight care, telehealth and over 100 physician practices, join us where your opportunities are endless!
Flourishing Begins Here:
As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. At Centura Health, you will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.
What You Bring/Job Requirements:
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred.
  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
  • High School diploma required
  • BLS or equivalent CPR-AED certification is required by Penrose Hospital and St Francis Medical Center
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Your Connected Community:
When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health’s connected ecosystem has its own unique history, story and personality.

Mercy Regional Medical Center is an 82-bed, acute care hospital located in the scenic Southwest Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized by Healthgrades as a Top 100 Hospital for orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received 10 consecutive ‘A’ grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote well-being and healing of body, mind, and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation), surgical care, cardiac care (including interventional), Orthopedic and Spine Centers of Excellence, a Family Birthing Center, home care, hospice care more. Durango offers an exceptional quality of life with small town charm, excellent schools, and year-round, world-class outdoor recreation opportunities including snow sports, river sports, hiking, biking, camping and more.
Pay Range:
$18.00 - $26.96 / hour
Caring for Your Whole Well Being:
At Centura, we offer incredible benefits that impact mind, body, and spirit to eligible associates. Our total rewards are designed with your well-being in mind and include Health Insurance Plan Options, Dental, Vision, 401K with generous matching, a Daycare FSA that includes a company contribution, Tuition Reimbursement, Student Loan Forgiveness and so much more! You can find a comprehensive list of our benefits HERE.


 

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