Position Overview: Prairieville Counseling is seeking an Administrative Assistant to join our team. This position is a work from home job that is our Queen Bee Role, meaning it’s the most important role at Prairieville Counseling.
This position supports the front and back end of our business by scheduling new clients, supporting our therapists, handling insurance verifications, and ensuring high customer response and satisfaction.
This is a part time position requiring 15-20 hours of work per week Monday-Friday during normal business hours. Typical work schedule includes a 2 hours in the morning and 2 in the afternoon. Attendance at monthly staffing meetings (Tuesdays 12:00-1:00pm) is preferred. This is a locally owned woman owned business' with a therapy dog onsite.
Duties/Responsibilities:
- Manage intake calls (respond to phone and email inquiries, schedule intake appointments with appropriate therapists, obtain and ensure completion of paperwork, answer practice -related questions).
- Coordinate with clinicians on filling their schedules.
- Work with insurance companies to verify benefits, obtain payments, and resolve claim issues.
- Assist in the planning of events, training, and ordering food and supplies.
Qualifications and Skills:
- Be organized and detail oriented.
- Be friendly and empathetic to patients while remaining calm when dealing with clients in a crisis.
- Someone who has a knack for fixing client issues and creating client satisfaction.
- Passion for working with others (being collaborative) and helping our team members grow, learn, and succeed.
- Be able to work independently on tasks assigned.
- Maintain the highest level of confidentiality for patients.
- Have strong written and verbal communication skills and strong interpersonal skills.
- Computer knowledge and/or ability to learn Google programs including email, sheets, docs, forms, and Adobe. Proficient at navigating the internet, websites, iphones, and current technology.
- Knowledge or previous experience/education with insurance benefits, working in medical offices or psychiatric services, or being "good with numbers" is helpful.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Flexible schedule
Work Location: Hybrid remote in Prairieville, LA 70769
$ads={1}
$ads={2}